Terms of Service

Last updated: September 11, 2026

Acceptance of Terms

By accessing or using T21 Compass ("the platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.

Description of Service

T21 Compass is an AI-powered guidance platform for the global Trisomy 21 (Down syndrome) community. The platform provides educational information, resource navigation, and decision-support tools for families and professionals.

Not Medical Advice

The information provided by T21 Compass is for educational and informational purposes only. It does not constitute medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical decisions. Never disregard professional medical advice or delay seeking treatment because of information obtained through this platform.

AI-Generated Content

Responses on this platform are generated by artificial intelligence. Like all AI systems, ours can make mistakes. Every response carries a visible notice to this effect, and responses cite their sources wherever possible. You are responsible for verifying important information with qualified professionals before acting on it.

Your Data Is Never Used for AI Training

We never train AI models on user data. Nothing you submit to the platform — questions, conversations, or account information — is used to train, fine-tune, or improve any AI model. See our Privacy Policy for full details on how your data is handled.

User Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 18 years of age, or have parental/guardian consent to use this platform.
• We reserve the right to suspend or terminate accounts that violate these terms.

Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose.
• Attempt to extract, reverse-engineer, or replicate the platform's AI models or proprietary content.
• Submit false, misleading, or harmful content.
• Interfere with the platform's operation or other users' access.
• Use the platform to generate content that could harm individuals with Trisomy 21 or their families.

Intellectual Property

All content, design, code, and AI-generated responses on T21 Compass are the property of Thrive21.ai or its licensors. You may use responses for personal, educational, or clinical purposes but may not redistribute or commercialize platform output without written permission.

Limitation of Liability

T21 Compass is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the platform, including but not limited to decisions made based on AI-generated guidance. Our total liability shall not exceed the amount you have paid for the service in the preceding 12 months.

Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms. We will notify registered users of material changes via email.

Contact

For questions about these terms, contact us at legal@thrive21.ai.